Courtesy of Canada Post’s Venture One Program
- Identify your objectives. What do you want to communicate? What action do you want the customer to take? Do you want to build a relationship?
- Sell benefits not features. A feature tells what your product does, while a benefit tells how your product satisfies a need or overcomes a problem. Customers want to know, “What’s in it for me?”
- Include an offer. Give your prospects a reason to respond—now. Make it relevant, irresistible and worth their time and effort.
